At Mapchemy, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you use our travel planning services, book trips, or visit our website www.mapchemy.com.

1. What Information We Collect To serve you better, we collect the following personal data :Contact Information: Full name, email address, phone number, postal address Travel Information: Passport details, visa info, travel preferences, special requests, itineraries Payment Details: Credit/debit card data, billing address, payment confirmations (secured via encryption)Technical & Usage Data: IP address, browser type, device info, cookies, and usage patterns for improving site performance

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2. How We Use Your Information We use your data to deliver and enhance your travel experience: Booking Services: To manage flights, hotels, tours, and customized itineraries Customer Support: For order confirmations, queries, and travel assistance Personalization: To recommend personalized destinations, packages, and content Marketing: To send offers, travel guides, newsletters, and promotions (you can opt out anytime)Legal Compliance: For visa assistance, regulatory requirements, and dispute resolution

 

3. Who We Share Your Data With We value your trust. Your personal data may be shared only with: Travel Service Providers: Airlines, hotels, car rentals, and tour agencies to fulfill bookings Trusted Partners: With your permission, we may share data for exclusive offers or promotions Government Agencies: When required by law or immigration authorities Note: We never sell your personal information.

 

4. How We Protect Your Data Mapchemy uses advanced security measures: Encrypted payment gateways and secure servers Role-based access to sensitive data Regular audits, firewalls, and cybersecurity monitoring

 

5. How Long We Keep Your DataWe retain your information as long as necessary to: Complete your bookings and travel arrangements Meet legal or contractual obligations Improve future travel experiences

 

6. Your Data Rights You have full control over your data: Access: Request a copy of your personal data Correction: Update or fix your information Deletion: Ask us to delete your records (unless required for legal reasons)Opt-Out: Unsubscribe from marketing emails anytime For requests, contact us at privacy@mapchemy.com.

 

7. Cookies & Tracking Technologies We use cookies to personalize your browsing and improve website performance. Functional cookies help remember preferences Analytical cookies help us understand usage patterns You can manage cookie settings in your browser Read our full [Cookie Policy] for more.

 

8. International Data Transfers When transferring data across borders, we ensure :Compliance with applicable data protection laws (e.g., GDPR, Indian IT Act)Adequate safeguards like standard contractual clauses

 

9. Children’s Privacy Mapchemy does not knowingly collect data from anyone under 16 years of age. If we become aware of such data, we will delete it promptly.

 

10. Policy Updates This Privacy Policy may be updated for legal or operational reasons. Please check this page periodically. Changes will be reflected with a new "Effective Date."

 

11.Contact Information For questions or concerns regarding these Terms, please contact us :support@mapchemy.com